Terms & Conditions
Prices stated are in GBP inclusive of VAT @ 20%
Payment
- Credit Card (Sorry, American Express not accepted )
- Debit Card
- Cheque
- Postal Order
- Google Checkout
Making A Purchase
Making a purchase could not be easier. Browse our online store, click the 'add to basket' button on any items that you wish to purchase, this put's the item into the shopping basket. You then either 'Confirm and Continue', to carry on shopping, or, 'Checkout Now' to proceed to the Checkout or 'Cancel' to go back to the catalog without adding anything to the basket.
At any point while you are shopping with us you may click on the 'basket' button to see what you have in the basket, or proceed to the checkout by clicking on the 'checkout' button.
Once you reach the Checkout you will be asked for a few details that we need to be able to satisfy the order.Alternatively you can utilise the Google Checkout proceedure to complete your order.
Registered customers can also rest assured, all purchases by credit card are secure. We DO NOT store your credit card details online.
Payment is in £GBP ONLY
Delivery is usually within 7 days, although on some occasions it can take up to 35 days. If there is a delay in dispatching your order then we will keep you informed by e-mail.
If the item is for a special occasion, please let us know well in advance in case any items need to be ordered.
Multiple Order Discounts
We are happy to offer, by arrangement only, a discount to domestic customers of up to 20% on multiple item orders (5 item minimum).
- Returns & Replacements
We operate a 14 day refund policy on items that you are not happy with and do not fit, after this period we will only be able to offer an exchange.
Refunds or exchanges can only be offered if the tags and original packaging is still intact.
If you want to return any items under this policy we will refund or exchange the cost of the item only, you will have to cover the cost of returning the item.
Return address
26 Frankfort Gate
Plymouth
Devon
PL1 1QD
All UK orders will be sent out by registered post* which needs to be signed for. This gives an extra safeguard for those buying online.
*International customers will be charged an additional fee for international sign for items. This will be weight dependant, but again will provide the purchaser with more protection.



